Terms and Conditions of hire with BD Marquee:

Payment:

A 20% non-refundable deposit is required upon booking with us to secure your date. The remaining balance for the hire is then due in full at least 7 days prior to your hire date by bank transfer. Payment must be made in full prior to the hire date as we cannot accept payment on the day. If the full payment is not received at least 7 days before the hire date, your booking is at risk of cancellation due to non-payment.

Delivery and Collection:

Construction of the marquee will usually take place the day before or two days before your event date to allow enough time for the team to construct the marquee and for you to decorate. Set up date will always be confirmed with yourself closer to the date of the hire. If you have a specific day you would like the marquee to be delivered and constructed, please let us know when booking with us as that will help to schedule you in for your preferred date.

Collection will always take place either the day after or two days after your event date unless you have agreed hire for a longer time. Collection will be arranged with you closer to the time of the event like the delivery and we will always try our best to accommodate to you.

Flooring/ground:

When booking a marquee, please ensure that the surface type is acceptable and has been discussed with a member of our team. Please note that for hires on hard surfaces, there will be an additional fee for the weights required. If booking a marquee for use on grass, please ensure that the grass is as even and level as possible and that the grass is a suitable length. In either case the site where the marquee will be erected must be clear of all rubbish, litter and animal waste. If the team arrive and the site where the marquee is to be erected has been incorrectly described or is not clear of any of the items mentioned previously, we reserve the right to refuse to put the marquee on the site, causing delays and additional charges.

If ordering flooring from us, please note that wooden boarding will not be completely flat and even unless the ground that the flooring is placed onto is perfectly even as well. The company cannot be held responsible if the flooring has an uneven finish caused by bumps or pitting on the site underneath the marquee.

Safety:

During the erection and dismantling of any of our marquee structures, all except our team are not permitted to go into the marquee structure unless advised by the team that it is safe to do so. Once the marquee has been erected, the marquee structure should not be tampered with by the hirer or any member of the public. No electrics should be plugged into the electrics supplied by us unless approved by us either via email or on the phone due to the risk of mains being overloaded or the use of faulty equipment.

Weather:

In the event of adverse weather (strong winds, thunder storms, heavy rain, weather warnings etc) you reserve the right to postpone your event/hire and move your hire to any date within 12 months of the original hire date. Equally, if our team deem it unsafe for the marquee to be erected for both your safety and theirs, we again will offer you the option to move you hire to any date within 12 months of the original hire date.

Cancellation:

All cancellations must be sent via email to info@bdmarqueeandeventhire.co.uk stating your booking reference number and date of hire.

In the event of a cancellation, we will offer you the option to move your hire to any date within the next 12 months of the original hire date otherwise you will forfeit your 20% non-refundable deposit.

Any cancellations made 48 hours prior to the agreed set up date will be charged the full booking amount.